Delivery & Collection

Delivery

Our standard delivery lead time is 7 to 10 days, unless stated

If you need your order sooner, then please get in touch via the Contact Us page, we will certainly try and help you with your deadline

We currently deliver to the mainland UK only and use a variety of courier services that suit the particular product purchased. As all of our items are of an ‘old’ and ‘used’ nature, we want to make sure that each and every parcel gets to you safely

We track and insure all purchases and therefore all deliveries will require a signature at your door

We will notify you as soon as your purchase has been shipped and include any tracking numbers available

We will always aim to deliver your purchase before our general lead times

Delivery is available to most UK mainland addresses (excluding highlands, islands, Northern Ireland and some parts of Cornwall and Devon)

We currently do not ship internationally

Collection

We are more than happy for you to collect your purchased item from Ralph & Co. head quarters, by appointment only. You can do so by selecting the ‘Local Collection’ button at checkout stage

Your purchase must be collected within 48 hours post purchase

You will receive a receipt in person on the day of collection, with your purchase information

You will be asked to sign an additional receipt to confirm that you have collected your item

For the collection address, please see the Contact Us page